Industry Leading Handling and Dispensing

Steril-Sil History

The Founding of Steril-Sil: A Historical Overview

Steril-Sil was founded by Edward A. Stiller in 1938 on a new concept for the food service industry, silverware dispensing products. Steril-Sil is the originator of the silverware cylinder, which to this day is the industry and worldwide standard. The silverware cylinder and the original TC-4 countertop dispenser were the company's first products. After 85+ years, Edward Stiller's 1938 silverware cylinder design and countertop dispensers are still in wide use.

The Impact of Steril-Sil: A Thought Leader in the Industry

As a continued thought leader in the industry, Steril-Sil was one of the first manufacturers to introduce the use of nylon plastic to the food service equipment industry. Heavy-duty, injection-molded nylon cylinders soon became the industry standard. One-piece, deep-drawn stainless steel silverware cylinders joined our line in 1958 and are still the food service industry's premium cylinder.

The E1 Silverware Handling System was introduced at the 2013 NAFEM Show. It is the next evolution in silverware handling greatly saving an operator labor. The system addresses every stage in the silverware handling cycle, saving labor along every stage while creating a safer and more organized working environment. The product line continues to expand and currently includes several different dispensers, carts, and more.

Exploring Boston: A Retrospective After 76 Years

In 2014, after spending 76 years in Boston, the Steril-Sil headquarters moved to Mohnton, Pennsylvania where we continue to innovate and create unique, good-looking, interesting, and well-built products. The 2016 Price List has 38 new products, and we have new products constantly in development.

For over 78 years, we have never wavered from our commitment to provide the highest quality equipment. Our products are made in the Northeast and distributed through a large network of equipment dealers throughout the United States, Mexico, and Canada. Warehouse stock is maintained on all countertop items for immediate shipment.

For more information, visit the Contact Us page and call or email to talk with one of our helpful staff members. We look forward to serving you.

Terms of Sale

Purchase Information:

Steril-Sil Company sells exclusively through food service equipment dealerships. Steril-Sil products are not sold directly to a food service operator or end user. For purchase information, contact your local foodservice equipment dealer, or a Steril-Sil sales team member can direct you to a Steril-Sil authorized dealer.

Prices:

Prices and specifications are subject to change without notice and supersede previous price lists and specifications.

Terms:

1% 10 days, Net 30 days. F.O.B. Bowmansville, PA. Open an account with approved credit.

Custom Orders:

Custom orders require 50% down, 50% due within terms.

Ordering Data:

Use model number and specification sheet descriptions to identify requirements.

Minimum Order Charge:

Orders less than $20 net will be charged a $10 handling fee.

Broken Case Charge:

Orders of quantities less than the case pack will be charged a $10 broken case fee.

Shipping/Freight:

Unless the carrier is specified, we will ship by the best and most economical means as identified by Steril-Sil Company, LLC. Liftgate service, re-delivery and appointment fees are additional charges not covered by the basic shipping or freight cost. When incurred by the Steril-Sil Company, LLC, these costs will be added at the time of invoicing or may be invoiced separately at a later date if charges occur in a freight adjustment.

Return Policy:

New and unused products may be returned for credit within 60 days less a 25% restocking fee. All returned products must have prior approval and include the Return Authorization Number on the outside of all packages. Call for a Return Authorization Number prior to making a return. Upon receipt of the returned products and prior to issuing a credit less the 25% restocking fee, items will be inspected for new and undamaged condition. Damaged items will be assessed as the invoiced net purchase price of the product. The determination of the condition of returned items will be made solely by the Steril-Sil Company. Return shipping damage is the responsibility of the shipper. Products are best shipped in their original cartons and packaging materials. All shipping charges must be pre-paid. Custom, discontinued, non-standard and non-inventoried items may not be returned. The Return Policy is subject to change. The current Steril-Sil Company Return Policy shall be posted on the company website, www.sterilsil.com.

Product Warranty:

Steril-Sil Company, LLC warrants the original purchaser of Steril-Sil Company, LLC products to be free of defects in materials and workmanship for one year from the original purchase date. Proof of purchase with the purchase date is required for all warranty claims. Products covered under warranty shall be repaired to proper working order or replaced. Exclusions to this warranty include but are not limited to damage caused by accident and improper installation or abuse. The determination of abuse will be made solely by the Steril-Sil Company. The maximum liability on any claim shall be no greater than the original product purchase price. All warranty claims must be handled by a Steril-Sil Company, LLC authorized dealer. The Steril-Sil Company, LLC authorized dealer is to call for warranty coverage pre-authorization. Warranty Authorization numbers must appear on the outside of all packages. All shipping charges for warranty claims must be pre-paid. Packages with freight charges due will be refused. This warranty is the only warranty made by Steril-Sil Company, LLC and replaces any and all previous warranties. The Product Warranty policy is subject to change. The Steril-Sil Company's current warranty policy shall be posted on the company website, www.sterilsil.com.